Steps to try

  • Check spam or junk. Codes sometimes land there.
  • Confirm the same email used at sign-up was typed correctly.
  • Wait for the cooldown timer to finish, then tap Resend.
  • On a school email, some .edu inboxes delay outside mail by a few minutes.

If the code still does not arrive, email support@hellodilly.com with the account email.

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